Ian Bronson
Checking into a hotel may seem simple, but even the smallest mistakes can make your stay a hassle. The way you handle check-in matters more than you think. If you want to avoid discomfort, maximize your experience, and ensure a smooth stay, steer clear of these 10 common blunders.
Forgetting to Verify Your Reservation
Never assume your reservation is flawless without double-checking. Glitches happen—rooms get overbooked, names are misspelled, or dates are mixed up. Confirming the details before you arrive can save you from standing awkwardly at the front desk while staff scrambles to fix an issue. It also gives you time to address any discrepancies or special requests.
Not Asking About Extra Fees
Hotels often have a list of hidden fees that can inflate your final bill. From resort fees to charges for in-room coffee, asking about these costs ensures you know what to expect. This is especially important for travelers on a budget. Asking about these fees might reveal perks like waived charges for loyalty program members.
Oversharing Personal Details
Announcing your room number loudly at the front desk or discussing travel plans can compromise your safety. Identity theft and unauthorized room entry are real risks. A simple slip like this could make you a target. Instead, quietly confirm details with staff and always cover your room number if it’s written on a key card sleeve.
Skipping the Welcome Packet
The seemingly mundane welcome packet often contains valuable insights, like free shuttle schedules, discounted spa services, or tips on nearby dining options. Skipping it means missing out on hidden gems that could enhance your stay. Some hotels even include maps of the property, which can save you time and hassle during your trip.
Neglecting to Ask for Room Upgrades
Want a better view or extra amenities? Sometimes, all you have to do is ask. Many hotels offer free upgrades when occupancy is low, especially for special occasions like birthdays or anniversaries. A polite inquiry paired with a smile can sometimes reveal perks like a larger room, complimentary breakfast, or access to premium facilities.
Leaving Your Luggage Unattended
While waiting for your room, never leave bags unsupervised in the lobby. Not only is this a security risk, but it’s also an invitation for theft. Use the hotel’s secure luggage storage services, which often come at no additional cost, to keep your belongings safe while you wait for check in confirmations.
Overlooking Loyalty Program Perks
If you’re part of a rewards program, don’t forget to mention it at check-in. Points, discounts, and free upgrades are often available for members. Some programs even offer exclusive benefits like complimentary drinks. Forgetting to bring up your membership might mean leaving valuable perks on the table.
Forgetting to Ask About Room Orientation
Your room’s location can make or break your stay. For example, a room near the elevator might be convenient but noisy. On the other hand, rooms with a great view or far from high-traffic areas can provide added comfort. Asking these questions upfront ensures your preferences are met, saving you from frustration later.
Refusing to Mention Special Needs
Whether you need an accessible room, extra pillows, or hypoallergenic bedding, the front desk is there to help. Mentioning these needs at check-in ensures your room is equipped to meet your comfort and health requirements. Staff can also accommodate special dietary needs or provide equipment like cribs or rollaway beds.
Forgetting to Clarify Late Checkout Options
Planning to sleep in or catch a late flight? Knowing the late checkout policy ensures you won’t get an unpleasant knock on your door or unexpected charges as you leave. Some hotels offer complimentary late checkout for loyalty members or small fees for extending your stay by a few hours.
